Privacy Policy

1. Introduction

Welcome to Shopscan. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify store analysis service.

Please read this Privacy Policy carefully. By using Shopscan, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

When you create an account or use our service, we may collect personal information including:

• Name and email address
• Account credentials
• Billing information and payment details
• Company name and business information
• Communication preferences

2.2 Store Information

To provide our analysis services, we collect information about the Shopify stores you analyze:

• Store URL and domain information
• Public store data (product information, pages, metadata)
• Performance metrics and loading times
• SEO data and meta information
• Security configuration details

2.3 Usage Data

We automatically collect certain information when you use our service:

• IP address and device information
• Browser type and version
• Pages visited and features used
• Time and date of visits
• Referring website addresses
• Usage patterns and preferences

3. How We Use Your Information

We use the collected information for various purposes:

• Service Delivery: To provide, maintain, and improve our store analysis services
• Account Management: To create and manage your account and subscription
• Payment Processing: To process transactions and send billing information
• Communication: To send service updates, security alerts, and support messages
• Analytics: To analyze usage patterns and improve our service
• Security: To protect against fraud, abuse, and security threats
• Legal Compliance: To comply with legal obligations and enforce our Terms
• Marketing: To send promotional communications (with your consent)

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who assist us in operating our service, including:

• Payment processors and billing services
• Cloud hosting and storage providers
• Analytics and monitoring services
• Email and communication platforms
• Customer support tools

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities, such as a court order or subpoena.

4.3 Business Transfers

If Shopscan is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

5. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit
• Secure access controls and authentication

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and store certain information. Cookies are small data files stored on your device.

6.1 Types of Cookies We Use

• Essential Cookies: Necessary for the service to function properly
• Analytics Cookies: Help us understand how visitors use our service
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Track your browsing activity to show relevant ads

6.2 Your Cookie Choices

You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some features of our service.

7. Your Data Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Restriction: Request restriction of processing of your information
• Portability: Request transfer of your data to another service
• Objection: Object to our processing of your personal information
• Withdraw Consent: Withdraw consent for data processing (where applicable)

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to your request within a reasonable timeframe.

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal, accounting, or reporting obligations
• Resolve disputes and enforce our agreements
• Maintain security and prevent fraud

When we no longer need your information, we will securely delete or anonymize it.

9. Third-Party Services

Our service may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

We strongly advise you to review the privacy policy of every site you visit. This Privacy Policy applies only to information collected through our service.

10. Children's Privacy

Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date at the top of this policy
• Sending you an email notification (for material changes)
• Displaying a prominent notice on our service

You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.

12. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, you can contact us at: